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Compliance and Enforcement

Numbers at a Glance

(As of September 30, 2007)

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pie chart showing status of all complaints

Complaints Remaining Open

6,506

21% of Total

Complaints Resolved

24,096

79% of Total

Total Complaints Received

30,602

 

pie chart showing total investigated resolutions

Corrective Action Obtained (Change Achieved)

5,149

67% of Total

No Violation

2,519

33% of Total

Total Complaints Investigated

7,668

 

pie chart showing investigated resolutions

Last revised: October 11, 2007

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